Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Processing times may be longer during holidays or periods of high order volume.

Shipping

Once your order has been shipped, you will receive a tracking number via email.

Shipping Responsibility

Once a package has been accepted and scanned by the shipping carrier, responsibility for transportation is transferred to the carrier. While we carefully package every order, we are not responsible for delays, loss, theft, or damage that occurs while the package is in transit.

If your package is lost, stolen, or damaged during shipping, please contact the shipping carrier directly to begin a claim. We will provide reasonable assistance by supplying tracking information or other shipping documentation if needed.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Orders shipped to an incorrect address provided by the customer are not eligible for a refund or replacement.

Delivery Delays

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by the shipping carrier, weather, customs, or other circumstances outside of our control.